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How we handle your personal information at kaya88

We keep your account details, payment history and login activity secure through encryption and regular security audits.

Encrypted account storagePayment data securityPrivacy by design
kaya88 How we handle your personal information at kaya88
CONTACT AND REQUEST

How to reach us about your privacy

Team online

Live Chat Support

Available 24/7 through the chat widget in your account lobby. Ask us to exercise your data rights, request account records, or clarify how we use your information.

Email Privacy Requests

Send formal data-access or deletion requests to our privacy team. We respond within 14 days with your records or confirmation of changes you request.

Account Settings

Update your contact details, review linked payment methods (DANA, OVO, GoPay, QRIS) and view your login history directly from your profile page.

HOW WE SECURE YOUR ACCOUNT

Data handling, cookies and account protection practices

Login Encryption

Every session uses TLS 1.2+ encryption. Your password is hashed server-side and never stored in plain text. Two-factor authentication is available in account settings.

Payment Tokenization

DANA, OVO, GoPay and QRIS deposits are tokenized — your actual bank details are not stored on our servers. Withdrawals require verification via SMS and email confirmation.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your language and game preferences. No tracking cookies. You can disable non-essential cookies in your browser.

Data Retention and Deletion

Account data is retained while your account exists. Closed accounts are archived for seven years for regulatory compliance, then deleted. Request early deletion via support.

Third-Party Access

We share payment data only with DANA, OVO, GoPay and QRIS processors to complete your transaction. No gaming data is shared with advertisers or analytics vendors.

Policy Changes and Notification

Material privacy changes are notified via email and in-account alert at least 30 days before they take effect. Continued use of your account constitutes acceptance of updated terms.

Your privacy concerns, addressed

No. Payment processors handle your bank connection directly. We receive only a confirmation token that your transaction succeeded. Your actual account number and PIN are never visible to our servers or support team.

Closed accounts are anonymized within 30 days. Your transaction history is retained for seven years for financial audit purposes only, then permanently deleted. You can request expedited deletion by contacting support.

We retain your full game history and betting records while your account is active. After account closure, records are archived for seven years to comply with local financial regulations, then deleted.

Yes. Contact our support team with a data-access request. We'll send you your account details, deposit and withdrawal history, game logs and personal information in a readable format within 14 days.

No. Your password is hashed using industry-standard encryption and never stored in readable form. Support staff cannot view or reset your password — you control account recovery through email or SMS verification only.

We do not sell your personal data. We share payment information only with payment processors (DANA, OVO, GoPay, QRIS) to complete transactions. Other sharing occurs only if required by law or court order.

Every marketing email includes an unsubscribe link at the bottom. You can also manage email preferences in your account settings. Transactional emails (deposits, withdrawals, security alerts) cannot be disabled — they verify your account activity.